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Low Pay Commission

Compliance and enforcement: the challenge of the National Living Wage

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Minimum wage compliance matters. It matters to employers, because the compliant employer does not want to be undercut by the unscrupulous employer flouting the law. It matters to workers because they need to be assured of their promised level of wage protection. It also matters to the Low Pay Commission (LPC), because there would be scant point to our work if the National Minimum Wage (NMW) was not the wage floor for the UK labour market in practice as well as in statute.

However, ensuring that everyone entitled to the NMW receives the right level of pay is not straightforward. A new factor with the potential to affect minimum wage compliance is the introduction of the National Living Wage (NLW) in April 2016. The LPC is clear that, from a compliance and enforcement perspective, the NLW is in the long-term a potential game changer, increasing coverage from 5 per cent of employees now to nearly 14 per cent by 2020. Areas with possible implications for non-compliance include:

-The higher value: there is no necessary relationship between a higher minimum wage and higher non-compliance. However, the NLW presents a significant change for some sectors, and non-compliance remains one possible response. Our most recent consultation suggested that the key sectors highlighting affordability pressures in relation to the April 2016 NLW introductory rate of £7.20 include social care, small retail, small firms in general, textiles and agriculture.

-Complexity: through increasing from 4 to 5 the number of rates, with a new structure that differs from many employers’ existing practices on age;

-Timing: the NLW changes in April, not October like the minimum wage previously. For 2016 it means two different dates for minimum wage upratings varying by age of worker. The possible risks of pay not being adjusted and therefore higher non-compliance arise at both points;

-The name: if employers misunderstood the NLW and thought it voluntary, like the (non-statutory) UK and London Living Wages;

NLW coverage

-New sectors and employers: the higher coverage and value means the wage floor will become a more significant issue in sectors previously little covered by the minimum wage, like security and call centres, and for some new employers in existing sectors;

-The interaction between the different rates: existing non-compliance problems with apprentice pay may be amplified by the sharp change in rates for those starting an apprenticeship aged 24 and over when after a year they move from the Apprentice Rate (£3.40 from October) to the NLW (£7.20). Some stakeholders have also warned of risks of apprentice status being used as a loophole to keep down costs of workers aged 25 and over - for example by being classified as apprentices, but without the associated training; and

-A slightly reduced notice period for changes in the rates. Previously the notice period has run March to October, whereas in future it will run from near the Autumn Statement (around late November) to April.

The Government has taken welcome steps to mitigate some of these risks, including through a NLW information campaign. There have also been important longer-term improvements like year-on-year increases in funding, the naming policy and higher penalties. These efforts collectively appear to have delivered some encouraging results - for example, with a very substantial increase in the level of arrears of NMW pay identified for workers by HMRC in this financial year.

Information and strong enforcement were important during the introduction of the NMW where fears of high levels of non-compliance were not borne out. However efforts this time round face a further challenge – one arising from measurement issues related to the timing of the NLW cycle. The change to April for the anniversary date for the NLW could mean measured payment below £7.20 an hour rising in 2016, even if risks are managed successfully and actual underpayment does not occur. This is because the key earnings data – the Annual Survey of Hours and Earnings – will be collected at the same time as the wage rise takes place. While checking by the Office for National Statistics as it gathers the data may limit this impact, a similar issue with the Apprentice Pay Survey in 2012 meant that recorded underpayment levels were roughly double those found in the better designed 2014 survey.

The LPC will be keeping a close eye on trends to try and understand what is happening. The data limitations will put new importance on other sources of intelligence: for example, our regular consultation with employers and employees and our programme of front line visits. If you would like to contribute your perspective, we will be consulting in April on the impact of the NLW and how it is working, and would love to hear from you.

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  1. Comment by S posted on

    What about the proposal, mentioned on this blog several months ago, to move the uprating date for the four established NMW rates to April so that it is aligned with both the new NLW and with the tax year? Any progress on accomplishing that seemingly obvious simplification?

    • Replies to S>

      Comment by Rosalind Hands posted on

      Yes, the Government has confirmed all minimum wage rates will be aligned from April 2017.

  2. Comment by Sue posted on

    I'm a live-in carer. My agency recently outsourced their payroll system, so I am getting less than before. The new outfit is charging me the usual NI, plus Employer's contribution. I have never earned the NMW as all the agencies use spurious accounting systems.

    I'm hoping HMRC can clarify the situation.

    • Replies to Sue>

      Comment by Rosalind Hands posted on

      Hi Sue... We advise anyone concerned that they are not getting their legal entitlement to call the ACAS helpline, which provides expert advice. Its number is 0300 123 1100.

  3. Comment by James Peliby posted on

    I think it's DISGUSTING that the government has enforced this new National Living Wage rate WITHOUT providing some support to small businesses. Are they brain-dead? Our sales aren't going to magically increase! Our earnings aren't going to magically increase! Where do they expect us to get the extra £90 a month (50p x 45 hours (shared between 3 employees) a week x 4 = £90 a month) from?!

    Because of this new enforcement, we (the two owners of a small business) can't afford to give ourselves wages!! That's right - we do MORE work than all our employees combined and we don't get a penny (i.e. a wage) for it because of the new increase in our employees pay rates!